{"id":3,"date":"2025-03-28T13:02:02","date_gmt":"2025-03-28T13:02:02","guid":{"rendered":"https:\/\/kaixomarketing360.com\/?page_id=3"},"modified":"2026-07-10T08:24:01","modified_gmt":"2026-07-10T08:24:01","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/kaixomarketing360.com\/es\/refund-cancellation-policy\/","title":{"rendered":"Refund & Cancellation Policy"},"content":{"rendered":"
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\u00a0<\/p>\n

Pol\u00edtica de Cancelaci\u00f3n y Reembolsos<\/h1>\n

Bienvenido a Kaixo Marketing 360<\/strong>una agencia especializada en marketing digital, publicidad, branding, desarrollo web y soluciones tecnol\u00f3gicas, operada por Kaixo Marketing 360 LLC<\/strong>una sociedad registrada en el Estado de Florida, Estados Unidos.<\/p>\n

La presente Pol\u00edtica de Cancelaci\u00f3n y Reembolsos regula las condiciones aplicables a todos los servicios profesionales prestados por Kaixo Marketing 360.<\/p>\n

Al contratar cualquiera de nuestros servicios, el Cliente acepta \u00edntegramente esta Pol\u00edtica.<\/p>\n

\n

1. Cancelaci\u00f3n de Servicios<\/h2>\n

El Cliente podr\u00e1 cancelar los servicios recurrentes en cualquier momento.<\/p>\n

However, No obstante, toda solicitud de cancelaci\u00f3n deber\u00e1 realizarse por escrito con un m\u00ednimo de treinta (30) d\u00edas calendario de anticipaci\u00f3n a la siguiente fecha de facturaci\u00f3n o renovaci\u00f3n del servicio.<\/strong><\/p>\n

Las solicitudes deber\u00e1n enviarse exclusivamente al siguiente correo electr\u00f3nico:<\/p>\n

\ud83d\udce7 billing@kaixomarketing360.com<\/a><\/strong><\/p>\n

Las solicitudes realizadas mediante llamadas telef\u00f3nicas, WhatsApp, redes sociales, mensajes de texto, chat en vivo o cualquier otro medio distinto al correo electr\u00f3nico indicado no ser\u00e1n consideradas v\u00e1lidas. not<\/strong> be considered valid cancellation requests.<\/p>\n

\n

2. Renovaci\u00f3n Autom\u00e1tica<\/h2>\n

Los servicios contratados bajo modalidad mensual o recurrente se renovar\u00e1n autom\u00e1ticamente, salvo que el Cliente solicite su cancelaci\u00f3n conforme a esta Pol\u00edtica.<\/p>\n

Es responsabilidad del Cliente notificar la cancelaci\u00f3n dentro del plazo establecido.<\/p>\n

\n

3. Cancelaciones Fuera del Plazo<\/h2>\n

If the cancellation request is received menos de treinta (30) d\u00edas calendario de anticipaci\u00f3n a<\/strong>a fecha de renovaci\u00f3n o facturaci\u00f3n, el siguiente per\u00edodo ser\u00e1 facturado normalmente.<\/p>\n

Una vez emitida la factura o procesado el pago, no se realizar\u00e1n devoluciones totales ni parciales.<\/strong><\/p>\n

Esta pol\u00edtica responde a que Kaixo Marketing 360 asigna previamente personal especializado, horas de trabajo, planificaci\u00f3n estrat\u00e9gica, licencias de software, herramientas profesionales y recursos t\u00e9cnicos para garantizar la correcta prestaci\u00f3n de los servicios contratados.<\/p>\n

La cancelaci\u00f3n tendr\u00e1 efecto al finalizar el per\u00edodo ya facturado.<\/p>\n

\n

4. Servicios No Reembolsables<\/h2>\n

Una vez iniciado el trabajo, no ser\u00e1n reembolsables los siguientes servicios:<\/p>\n

    \n
  • Estrategias de Marketing Digital<\/li>\n
  • Branding<\/li>\n
  • Dise\u00f1o Gr\u00e1fico<\/li>\n
  • Dise\u00f1o de Logotipos<\/li>\n
  • Dise\u00f1o Web<\/li>\n
  • Website Development<\/li>\n
  • Landing Pages<\/li>\n
  • Search Engine Optimization (SEO)<\/li>\n
  • Google Ads Management<\/li>\n
  • Meta Ads Management<\/li>\n
  • TikTok Ads Management<\/li>\n
  • LinkedIn Ads Management<\/li>\n
  • Social Media Management<\/li>\n
  • Community Management<\/li>\n
  • Email Marketing<\/li>\n
  • Marketing Automation<\/li>\n
  • CRM Configuration<\/li>\n
  • Artificial Intelligence Integrations<\/li>\n
  • Photography<\/li>\n
  • Video Production<\/li>\n
  • Consulting Services<\/li>\n
  • Marketing Audits<\/li>\n
  • Creative Production<\/li>\n
  • Training Services<\/li>\n<\/ul>\n
    \n

    5. Presupuestos Publicitarios<\/h2>\n

    Los presupuestos destinados a campa\u00f1as publicitarias en plataformas como Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads u otras plataformas de terceros son administrados directamente por dichos proveedores y no son reembolsables.<\/strong>.<\/p>\n

    \n

    6. Gastos de Terceros<\/h2>\n

    No ser\u00e1n reembolsables los gastos relacionados con:<\/p>\n

      \n
    • Premium software licenses<\/li>\n
    • Stock photography<\/li>\n
    • Premium fonts<\/li>\n
    • Premium plugins<\/li>\n
    • Marketing platforms<\/li>\n
    • Printing services<\/li>\n
    • Promotional materials<\/li>\n
    • External suppliers<\/li>\n<\/ul>\n

      una vez hayan sido adquiridos o contratados.<\/p>\n

      \n

      7. Retrasos Imputables al Cliente<\/h2>\n

      Si un proyecto se retrasa debido a que el Cliente no entrega la informaci\u00f3n, materiales, aprobaciones o comentarios necesarios, Kaixo Marketing 360 no ser\u00e1 responsable por dichos retrasos.<\/p>\n

      Los proyectos que permanezcan inactivos por m\u00e1s de noventa (90) d\u00edas consecutivos podr\u00e1n considerarse abandonados y cerrarse administrativamente sin derecho a reembolso.<\/p>\n

      \n

      8. Contracargos (Chargebacks)<\/h2>\n

      El Cliente se compromete a contactar previamente a Kaixo Marketing 360 antes de iniciar cualquier disputa de pago o contracargo.<\/p>\n

      Los contracargos injustificados podr\u00e1n ocasionar:<\/p>\n

        \n
      • Suspensi\u00f3n inmediata de todos los servicios.<\/li>\n
      • Cancelaci\u00f3n de proyectos activos.<\/li>\n
      • Cobro de gastos administrativos y de recuperaci\u00f3n.<\/li>\n
      • Inicio de acciones legales cuando corresponda.<\/li>\n<\/ul>\n
        \n

        9. Fuerza Mayor<\/h2>\n

        Kaixo Marketing 360 no ser\u00e1 responsable por retrasos o interrupciones derivados de circunstancias fuera de su control razonable, incluyendo, entre otros:<\/p>\n

          \n
        • Desastres naturales<\/li>\n
        • Actos gubernamentales<\/li>\n
        • Fallas de Internet<\/li>\n
        • Fallos de plataformas de terceros<\/li>\n
        • Incidentes de ciberseguridad<\/li>\n
        • Pandemias<\/li>\n
        • Conflictos laborales<\/li>\n
        • Casos de fuerza mayor<\/li>\n<\/ul>\n
          \n

          10. Modificaciones<\/h2>\n

          Kaixo Marketing 360 se reserva el derecho de modificar esta Pol\u00edtica de Cancelaci\u00f3n y Reembolsos en cualquier momento.<\/p>\n

          Las nuevas versiones entrar\u00e1n en vigor inmediatamente despu\u00e9s de su publicaci\u00f3n en el sitio web oficial.<\/p>\n

          \n

          11. Legislaci\u00f3n Aplicable<\/h2>\n

          La presente Pol\u00edtica se regir\u00e1 e interpretar\u00e1 conforme a las leyes del Estado de Florida, Estados Unidos de Am\u00e9rica.<\/strong>.<\/p>\n

          Cualquier controversia derivada de esta Pol\u00edtica ser\u00e1 sometida exclusivamente a los tribunales competentes del Estado de Florida.<\/p>\n

          \n

          \u00a9 2026 Kaixo Marketing 360 LLC. All Rights Reserved.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          \u00a0 Refund & Cancellation Policy Welcome to Kaixo Marketing 360, a full-service digital marketing agency operated by Kaixo Marketing 360 LLC, a company registered in the State of Florida, United States. This Refund & Cancellation Policy governs all professional services provided by Kaixo Marketing 360. By hiring any of our services, the Client agrees to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund & Cancellation Policy - KAIXO MARKETING 360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kaixomarketing360.com\/es\/refund-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund & Cancellation Policy - KAIXO MARKETING 360\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Refund & Cancellation Policy Welcome to Kaixo Marketing 360, a full-service digital marketing agency operated by Kaixo Marketing 360 LLC, a company registered in the State of Florida, United States. 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